This morning i recieved an sms notification for a returned debit to repay my personal loan that i have with FNB. I called the call centre to ask why they would debit my account on the 20th when i clearly stated that i get paid on the 25th, " THIS DEBIT DATE WAS CONFIRMED WITH 6 OTHER AGENTS ...
I lost my phone a while ago and decided to get an old one fixed, as well as a sim swap to ensure I was available on a number that I have been using since I was in high school. Upon calling the call centre, I was attended to by a lady who not only seemed impatient but also seemed to be agitated with ...
Where to start?? On the 11 September I called the call centre wanting to activate a new email, I was advised that this would be at an additional cost. I accepted and the email was set up. On the 17 September I phoned and asked if they could change the email account to another name and they did so. ...
On Thursday 12/09/2013 i called the jdg call centre spoke to Palesa requesting a statement on my Josua door account, she advised that she is sending the request to the relevant department and i will receive my statement within 72hrs. that was Thursday yesterday 18/09/2013 I called because I still ...
Wonderful to deal with this young man today. Knowledge of services, helpful, polite, treats customers with dignity. I only wish I had his direct number :-) ...
Must say that this guy helped me better and faster, compare with a previous person i spoked to a while ago... keep up the good service!!! Charmaine Solomon ...