I got a call from Mbali Maseko to discuss my financials for the loan and to inform me about the debit order been on the 1st of October and I advised her to change it to the 20th of September. On the 20th of September no debit order come off. I then called the call centre and spoke to Bheki who said ...
Mweb doesn't want to disclose the limits they have on their uncapped accounts!!! I have been throttled 2 times this month already. Spoke to your technical team leader Byron Phillips. He acknowledged that you will throttle users once they hit 70Gb usage a month. I asked him where this is disclosed ...
On Friday the 20 Sept I recharged my prepaid fone with R180 airtime. I then borded a train Gauteng to Mosselbay... there was poor netwok connection and the battery was flat. The calls that I made that could not have reaced R50 hence there was poor connection. To my surise when I was checking my ...
Had a contract with Vodacom and cancelled it because I wanted to port my number to mtn. I payed premature cancellation fee and they send a form I had to feel. I payed the money and faxed the form and the proof of payment. I called them after sending those papers and they said I can now port my ...
I would just like to take this opportunity to thank Banele Mthethwa, who is a very competent team leaders at vodacom's call centre customer care department. It just so happens that i bought 100 MB using cell phone banking, now what i was not aware of, was that my number was recycled, since it had ...
Its with the most total frustrations I post this complaint. On the 21/09/2013 I received a call from 08300 and the consultant I spoke to requested my personal data and I refused since he couldn't verify himself. He claimed to be calling from MTN. few minutes after I attempted an outgoing call but ...