I signed a TOP UP Data Contract for R149.00 for 2gigs. 3 Months ago and went o/seas for 2 weeks and on my return my teenage daughter managed to use data to the value of R5500.00. Why was it not cut off at R1000.00. You allowed it to continue to R5500.00. I have a problem with the fact that I did ...
On Friday the 20th of September I called the call centre on 0860238837, as I was trying to make a payment on the We Run Jozi website and when I put my card details it declined saying "cardholder is not enrolled for authentication" I explained this to the consultant and they put me through ...
I am stuck in the USA unable to use my phone as my calls are still blockrd despite the fact that I notified you on several occasions to unblock it! PLEASE CAN SOMEONE URGENTLY ASSIST. YOU HAVE NO NUMBER WHERE WE CAN CONTACT YOU OUTSIDE OF THE COUNTRY. ...
I have been with Outsurance since 2002 and through the years have had claims and changes to my cover from time to time. I can state without reservation I have received outstanding service every single time. I have even had an occasion where they demonstrated their willingness to 'bend over ...
On the 14th August 2013, Cell C called and offered me an upgrade to my existing cell phone contract. I accepted the offer at the agreed monthly cost and was advised that the phone would be delivered within 3 days. To my surprise, the following morning, the 15th August 2013, my new Blackberry 9360 ...
I AM SO UPSET WITH VODACOM FOR MISS INFORMED ME. I AM BEING BILLED R256 FOR MY R99 TOP UP CONTRACT. NO ONE INFORMED ME THAT IF THE BIS IS CANCELLED BECAUSE OF PROBLEMS WITH MY PHONE THEN THE CONTRACT WILL BE CHARGED DOUBLE EVERY MONTH. I GET BILLED FOR MY NORMAL R149 CONTRACT PLUS R100 EXTRA FOR ...