I received a settlement offer on my account which I subsequently paid. Proof of payment was sent through and acknowledged. The discount was never written off by Edcon so lo and behold 6 months later my account is handed over to attorneys for collection, needless to say Im receiving sms telling me I ...
This is not my the first complaint for Cell C... it is now 6 months down the line and still my account hasn't been sorted out. I had to eventually pay the so called outstanding amount just to have the use of my phones. I just spoke to Makgadi who then instructed me to do her job for her and find ...
I requested CellC to combine my bill for all my lines that I have with them, I first called in August and ofcourse got answered by their rude agents which I think they all need training on telephone ethics they either sound dead, less interested in your call or confused about your query and all I ...
In 2012 I Lodged a query that I did not receive statements and I been paying for services on edgars I did not know about, and when I used to pay my accounts I did not receive any statements and used to asked the lady at the till what was owing and used to pay it that way, I lodged a compliant in ...
I dealt with Preyesh for an upgrade on my contract, what a pleasure, he definitely went over and beyond even to the stage that he is assisting with sorting out an issue on the account. What a pleasure to deal with people that are willing to assist even if it isn't his "department" as i ...
RCS needs to train their consultants correctly RCS need to sort out their accounts department Plain and simple they got VERY poor customer care service ...