To whom it may concern. I am extremely upset with the fact that I have completed a telephonic contract on Monday and I was promised that I would receive a delivery of my product by the latest on Thursday. I then contacted your call centre who requested that I contact 082 1945 as they will be able ...
1. I am a prepaid customer and migrated from Blackberry to Samsung during August 2013. The person assisting me with the upgrade did not mention that you have to send an SMS to 0825151 "Blackberry Stop" to cancel the monthly "data cost" otherwise they will keep on deducting the ...
HI All at Dial Direct. Thank you once again for First Rate service. Mpho you are an absolute star. Michael Smuts. ...
After being told that I have a 10 day cooling period to cancel a new contract, I decided to cancel due to poor network. When calling I am told that I need to take the micro sim to ONLY the service centre in Sandton. I was never told that the physical sim card would need to be returned. I came to ...
I was under debt review, Paid off all my debt 5 months ago. I have send my clearance certificate to ashlene. I asked if i can get my card back because i don't have debt. The reply i got was no mam, you must reapply. So i reapplied but it was not approved. My brother in law and sister was also under ...
Can you please give your sales people training & please dont pick people up from the streets. I have spoken to more than 6 elite mobile staff & each one was pathetic. Please know it well that your rating on Hellopeter says much about your company. Absolute lack of professionalism. ...