The MTN call center's response time is ridiculous. I have spent over 30 minutes on hold being transferred from one agent to the next trying to resolve an issue whereby MTN suspended my account??? I have been an MTN subscriber since 2005 - not once have I missed a payment and I have multiple ...
I requested 3 weeks ago that FNB arrange to send me my HOME LOAN statement via e-mail or post. Winnie Makwe reverted back to me promptly and assured me it would be done. I have sent a number of e-mails but still nothing in the post or scanned to my e-mail address. Can I please just get the ...
I am not happy with Vodacom, I was told to pay over R2000 to cancel a contract, Three months ago I recieved a call from vodacom as a "loyal customer" to accept an offer to pay R135 monthly and recived R130 Airtime so that I can make calls at a cheaper rate and I was told that I can ...
Hello, Tried getting a device via FNB and was told the system declined me and this was NOT because a judgement/external report/ default. However when i asked why I was declined for this offer as I believe I meet the criteria I was advised that in the way the credit check was done (via creating an ...
We purchased a property in 2007, went in arrears in 2009 in the same year we have paid the arears amount and to date have not skipped one monthly payment to fnb yet they do not want to remove the judgment, how can one help us, we cannot apply for credit due to this and it is so frustrating fnb as ...
Good day I phoned your consultant (Tagodien) today updating my address, ofwhich he claims he did and I asked him to send it to me and he told me it has been send. I waited for 30minutes and then I had to phone again, I spoke to Zingi who kept me on hold for more than 6 minutes and she told me it ...