I received an sms stating that I am overdue on my MTN contract (I am on a debit order for the last XX years). I have recently complained about the service and today I will do so again. I tried calling the contracts team and was transferred from the call centre to 0831808. I was on hold for 27 ...
Hi I just got off the phone with someone by the name of Owen. I would appreciate if you could forward him my heartfelt thanks. Owen was helpful and professional and a pleasure to speak to. He is a credit to your company. Hope you have an awesome weekend Owen :) Ighsaan Latief ...
Baie dankie aan Outsurance vir die flinke, vriendelike diens wat ek van hulle ontvang het. ...
A large amount of cash was paid into my bank account yesterday morning. The money was not available and had to be cleared first. After visiting a branch yesterday and spending the whole morning on the phone with the Call Centre, they said it must be checked for first before they can clear it which ...
My alarm at home went off today at 12:56 and only at 13:03 a agent of ADT call centre phoned to find out if everything is in order. This 7-10 min delay is not acceptable!! From my side a security company needs people that's handson with there job. The agent "Fezile" did not even had the ...
I want to cancel my policy - the reason why is unimportant. Just to be able to do this seems to almost impossible. On their website this option is available but only generates an error response. Their call centre is very unhelpful - their "retention officer" is the only person that is ...