I called in the morning requesting a report but had to wait for over 20mins on the phone. Onwaba assisted me within 7mints of my call. She not only has a beautiful name but a great attitude as well. ...
I made a payment for my cell phone after receiving my monthly bill.10 Days later I was illegally debited TWICE. for an amount that was paid 10 days ago. I logged a refund claim with a consultant Connie Banda and was given the reference number : 688 2364 on 25/10/2013 In my email to her I stated ...
Amazing Vouchers have setup an unauthorised DD on my Capitec Account. (Whether it's or a data capture error is not the point). Can someone relatively senior in Capitec please explain to me how a 3rd party organisation can setup a DD on my account with no authorisation / proof of contract acceptance ...
1) Bought Data Bundle 2) Charged double 3) Phoned Friday was told would take 48 hours to be refunded 4) Phoned Sunday was told will be contacted Monday 5) Phoned Monday was told I could be helped within 24Hours 6) Meantime I have no Airtime Why is it that some off the BIG companys can do as they ...
In May, June, July they couldn't deduct because of the technical error on their side, I had to do a manual payment and also pay for errors for those months, in Sept and Oct they called and advised that my debit order did not go off I advise Mpho Sennelo the problem that I have been having since I ...
I have made three calls to FFW over the past three days and each time have been extremely impressed with their service. They are helpful, interested and so quick! Unfortunately I did not get the first lady's name, but Obakeng Makhutle and Kelly Smith were both great! Keep up the excellent work! ...