Amazing Vouchers have setup an unauthorised DD on my Capitec Account. (Whether it's or a data capture error is not the point). Can someone relatively senior in Capitec please explain to me how a 3rd party organisation can setup a DD on my account with no authorisation / proof of contract acceptance from me? Surely there must be a signed piece of paper / recorded telephone conversation that proves I signed up for this product / service? What stops SkellemACME (and their associated partners) from setting up any number of DD's on my account without my authorisation?
AND: How is it that i now cannot reliably stop this DD going off from my account? Any blocks Capitec put in place are based on the reference number which the originating company can change every DD! How is it that i need to come into a branch, provide 12 forms of ID and 45 different proofs of address to change a single item on my own account- and yet someone can just automagically setup a DD on my account? No wonder we have so much corruption and in this country. Is this really financial governance?
I am closing all Capitec accounts... oh let me guess, I need to come into the branch with proof and ID.Vomit!
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