Its being going to a through, I have payed but have no service. Send E-mails after e-mails and get phoned 2days after my e-mails, get sent e-mail tried to phone, phone back then hold on for 28min with no answer. Send e-mail and logged technical help supposedly 24h and will answer in 57min and its ...
We currently pay a Woolworths account for our domestic worker that was handed over to their legal department. When calling Real People and confirming all the relative details we were advised that they would not divulge outstanding balance. Neither our domestic worker or we receive any statements ...
Logged a call on 28/10/2013 ref 1310280000210817. Thabo Mokoena confirmed that my call has been escalated and cell c would come back to me within 24-48 hours. Its a week later and I call cell c. I spoke to the 1st call centre agent, didn't get her name. She transferred me to Fitzgerald Mnguni (cust ...
I cancelled my subscription in October, and was was told it has been confirmed, i will not be debited in future. Yesterday i recieved a message saying that i have been debited by Top Tv, i called in and cancelled again, requested a letter of cancellation and was told that the supervisor ...
MTN collected R7200 from my account after I paid R7000 on 17 September. I've been battling ever since to get my money back. I spoke to all the ladies mentioned above - including a very rude supervisor - Prudence - and every time they ask for the proof of payment, which I sent through 3 times ...
My wife gave notice of cancellation on your Website on 05 Aug. It was done in this way because your call centre did not answer the telephone. Emails were then sent to Thami Shezi without any reply. The debit order kept going off my bank account on 01 Sept, 01 Oct and now again on 01 Nov. This ...