I received my December bill of R1800. To my surprise of R1000 Data usage. How would that be possible when my child was not well, admitted to hospital and I hadnt had the time to be on my phone. So I log a query about the usage on the 18 Jan 2014 and promised a 2-24 hour TAT. Today is the 31 Jan and ...
I have contacted 8ta to request a settlement letter on my contract. I was inform to visit a telkom mobile store, i explained to the agent that the application was done online and i am not close to any Telkom store hence i am calling the service centre. Spoke to a team leader by the name of Thulane ...
I purchased data at 6:39am this morning and it has still not been updated to my phone, call center confirmed the activation of the data bundle and that my invoice statement has been updated. So now Vodacom will be billing me out of bundle data rates and take my money for the bundle I purchased but ...
I have saved their number on my phone. They give me missed-calls. Ringing once or twice and hanging up. Then they "charge" you for these phone calls. They make "payment arrangements" without arranging anything with the debtor. I have asked them to stop phoning me if they see ...
I am so tired of complaining about cell c. Your on goes in for repairs on the 1 December 2013, it returns from the repairs dept on 18 December 2013 and then your phone still has the same issue because guess what, it wasn't actually seen to. I then book it in for a 2nd time and what do you know Cell ...
Yesterday 30.01.2014 I called the call center because I wanted a bank statement. I spoke to a lady who was very impatient and she promised that she was going to email me the Bank statement. I waited for about an hour and called again and I spoke to a guy Called Nelson who also promise to email the ...