My accounts are currently in arrears with African Bank. I called the call centre to make arrangements - I gave my ID number and the agent says Ms Nozi something, and I say no, and give the ID number again, I ask him how can it be a female with a male ID number? Hold... I dropped the call. November ...
I entere into e telephonic agreement with 8ta was given 2 phones in september an amout of -R600 went of my bank account I was not happy with the responce I got I requested for contract to be terminated I was told I shld pay for the remaining months which I did I december 2011 so the debit order ...
Over a period of 4 days we have been struggling with Multichoice to resolve an error on our extra view. The call centre assures us that there is nothing wrong with the account, but as result of signal disruption. Every call to them is from a cell to a landline and a minimum of 10min! One also ...
I called multichoice today and requested to upgrade to dstv extra. I held on forever only to be transferred to another department because I have extra view. I spoke to a lady there who did the upgrade and said all is in order. I got home now and the upgrade was done but now my extra view is not ...
I tried to call my Insurance Company Santam to add a Item to my insurance policy. I made the call at 18:15. According to the electronic answering system they are open till 19:00. After holding on for approximately 24 Minutes for someone to assist me I eventually ended the call a very frustrated ...
It has taken 3 hours to get through to the call centre and then to be put through to the accounts department. Each time I phone I get cut off and the last phone call the call centre agent put the phone down on me. My account was handed over to the attorneys last year. I paid my account in full in ...