In 2013 July, my phone was and my nightmare started when I attempted to do a sim swap. I was told that I could not do it because my account was in arrears and I was given an amount of about R1300 as an overdue amount. my average bill has always been around R600 at the most and so was so used paying ...
I called in the call centre spoke to Bongani, I wanted to do a eft transfer he sent me an email also advised me telephonically that I should enter the ref number that he sent to me and not my account number when doing an eft. I called about 3 days later to confirm payment received, the consultant ...
My bond is paid up and I called the bank to make accoint and release the cession and I had to fax a letter to them. Spoke to yolande 21st 'anuary. Lettewr faxed 22nd Janiary got an sms yesterday didn't get it but I have poroof it did go throigh resemt today twice and I called this morning to ...
I received an sms on Friday, 20 Jan informing me that Standard Bank will be in contact with a special offer and to reply stop to opt out - which I did. I have now received a call from them every day since Monday regarding their "wonderful offer" I have told each agent that I have opted ...
I just want to say that I am impressed with the service received from your call centre agent Mariette van der Spuy, who has gone out of her way to assist me with updating of my policy and addition of new a vehicle I have purchased. This kind of dedication and service needs to be commended as this ...
I called 0860103582 to speak to Wendy twice. I spoke to 3 different people to no joy. Last spoke to Cameron who told me its an inbound call centre they don't make outbound calls. I explained i didn't have enough airtime he didn't care just asked for my id number didn't telling me he is transferring ...