Hi, My phone was over the weekend. On Sat 9.11.13 i called my service provider to blacklist the phone and to get a ITC number for insurance purposes. For some magical reason when they logged by request the system logged it on the 30.10.13. This has now adversely affected my claim as now the ...
We advised to use the online banking but when we make errors no one is there to assist. i called the call centre for a reversal as i had paid into an incorrect account. it took them 8 days to get back to me but they advised that it takes 5 days. to date i still have not heard anything and my query ...
After my long journey with different consulatnts and supervisors at MTN call centre for almost a month to resolve my airtime query and some funny responses on Hellopeter from MTN. Finally the supervisor by the name of Patricia managed to resolve my query and I have been credited for my airtime. If ...
A month ago I signed up for Discover Insure and I am paying a premiun for the BP fuel back benefit - I have not recieved the card - but Discovery have no problem in dbiting my account with teh premiun. No follow up service to see why I have not utilised this bebefit. And they can't tell me which ...
Really efficient and pleasant to deal with. I have always had great service from Outsurance in my 10 years with them and will continue to do so. ...
On contacting the call centre, I was put through to a lady consultant with whom I discussed my recent annual re-rate. Upon completion, I was pleasantly surprized to discover that she had managed to reduce my excess amounts and also my premium to amounts lower than the previous year. What awesome, ...