Again there is a VAS on my bill - I told my service provider CELLC to stop any and all VAS and future, as this was the 2nd time since I am on contract with them that this happen Surprise surprise - check my balance and its high again - I call into the call centre - Altona I think her name was - ...
I recently came across a specials brochure from the Telkom Mobile website. I have been considering getting a home LTE package but never thought I could afford one. This is until I saw the home LTE special of R499 for 15GB/pm. I then made a call to the Telkom Mobile sales call centre on the 14th of ...
Ok I made a mistake I gave the incorrect number (one digit wrong) I called the call centre and they informed me I had to call the number and ask them to transfer the airtime back to me. How ever the number does not exist!! I called the call centre back to inform them and ask if they can do the ...
I had my walka and after contacting the call centre was advised to call the DCC number, upon calling this number an automated system indicated the hours are Mon - Fri until 17h00, logged a query on the website and for 72 hours no response, logged another web query and received a call from ...
These delinquent reprobates repeatedly call me to tell me how wonderful a customer I have been & that I am eligible for an upgrade. I have on each occasion told them to provide me with a signal at home of sufficient strength to support a voice call (the signal is this well-established suburb ...
I registered a claim with Outsurance on 26/10. Their assessor arrive and whilst friendly, did an incomplete assessment of the damage. I wanted for my "Advisor", Jolandi de Beer to now contact me but this did not happen after 2 weeks and after I follow up with an email noting the flawed ...