I upgraded my Cell C contract in October to a R389 package. I receive my November statement, and my subscription charge is R 540.35. In addition to that, I am being billed an extra R57 for BB10 Essential Plan which I was told would be INCLUDED in my R389 subscription. I phoned Cell C on the 12th ...
When I upgraded my account I stated that Cell C must deduct my account at the beginning of the month. ON the 1st of November my account was not deducted. In the middle of the month I receives a phone call from Cell C. They informed me that it was their fold that they did not deduct my account. They ...
I took out a contract with Cell C in April 2013 and that is when my problems started. In October they gave me a new iphone but most of the problems continue. On a daily basis I have numerous calls dropped. Other times the network coverage is so bad that I can't make calls. The call centre can't ...
I would like to be contacted by one of the management staff. I have been dealing with a lady by the name of Gugu Sangweni, and i'm now thoroughly fed up, I have begged and pleaded for someone to reset the password on your portal site, written various letters (as it's a business account) and yet 3 ...
I called webafrica on the evening of the 19/11/2013. I informed them that my line was down. The agent then informed me that there is a issue on my port or something and that he would need to log it to telkom. A response of 24/48 hours would occur and the line would be fixed. Today is the 21/11/2013 ...
I would like to take the time and thank Elmare Jafta for her excellent service. I had a claim and it was dealt with in the best manner possible. I now realise why I am with virgin insurance. Keep up the good work! ...