I've made a booking for one of the employees but due to changes he couldn't fly this morning. We both tried to change the flight but we were not able to do it on the internet and was requested to contact the call centre. We've tried since 16h00 until 19h00 but you get a recording that directs you ...
Thank you Geraldine for being super efficient and effective in what you do. You are one in a hundred! Taking customer services to great heights! thank you for your awesome service! Truly an asset to Outsurance! ...
On the 21st of Nov MTN uploaded my top up of 500MB & R200 airtime. Two days later I had to do a BlackBerry software update & after that all my airtime & data was gone! Yesterday morning I uploaded 150MB data & probably an hour later it was gone! Phoned call centre & eventually ...
After having the 8ta contract for a few months I have been billed incorrectly twice. September 2013 I was billed double. November 2013 I was billed R1184 instead of R499. After speaking to the call centre manager I was told that the money will be refunded after 8 to 10 days. So money was from my ...
I called the Hollard Legal and ask the advice about the case that I was have and they gave me the advice then I went to court and the court said I'm guilty and I call them to tell them what happened in court and I'm not happy about the decision and the person said to me they'll help me with the ...
On Thursday afternoon I got stuck in the hail storm and my back window was smashed out on my car. Friday morning, first thing (07h30) I call PG Auto Glass to log a call, After following up several times, they inform me that they still have not heard from my insurance broker. At around 15h00 my ...