This morning I submitted all relevant claim documents and call to confirm if they have received them which the consultant confirmed they have received them and i will get a call before end of business today, around 16:49 i called because i have heard nothing to my surprise Tebogo (Consultant) told ...
I did a upgrade via the call centre. I received the quote, but no password. I contacted the call centre but they could not provide or tell me what the password is. I than asked for a copy, unprotected, but was just put through to the front of the q. Guess Vodacom want to sell me something, but dont ...
My wife bought a decoder on the 13th of December 2013, it was finally installed (after numerous calls, smms and emails on the 22nd. After spending in excess of R 100 ion airtime I finally reached a consultant of Multichoice to have our R 99 a month package activated. I expected a pro -rata December ...
I have over paid my account by R600.00 via internet banking. Went to campus square explained to the manager that I have over paid my account and now my account is in credit and I would like a refund. The manager advised he does not know how to do a refund so he called the call centre who advised ...
My contract number was migrated from contract to prepaid, before the migration I had - R300 airtime, when the migration happened all the airtime was gone. What i dont understand is that the airtime was already paid for by debit order, so y does it get cancelled when migrating? When calling the call ...
Called the call centre to find out the amount that i need to pay i was told in the of November 2013 that i must pay R540.00 No banking details was provided. I made another call on Monday and was told that i need to pay R373.80 i was provided with the banking details i than made the payments. The ...