On 3rd December 2012, I had logged a query about why my account was debited with an amount of R455, instead of R409, due to my upgrade. I was advised that that is just what it is - the consultant was unable to explain the reason why. I had requested that they get me the call recording in order for ...
I had requested a call back from discovery insure for car insurance. When the call centre consultant called me we spoke and i shared the information requested to get the insurance quote. After getting the quote i indicated to the agent that the quote was much higher then what i had. She then ...
In November 2012, I had my geyser changed by Outsurance, which I am absolutely greatful for however my ceiling board was left unfixed and I was advised that the outsourced Company would return to my house withing a week. It is now January 14 2013 and I still have a huge hole in my ceiling that has ...
I CAN ONLY COMMEND EC FINANCE FOR THEIR COMMINICATION AND PROFESSIONAL WAY IN HANDLING MY APPLICATION FOR A LOAN, I AM BLACLISTED SO THE PROCESS WAS NOT EASY FOR THEM, HOWEVER, THEY KEPT ME INFORMED ALL THE TIME, THEY ADVISED ME OF THE PEOPLE WHO TURNED ME DOWN AND WHO ACCEPTED ME, THEY KEPT ME ...
I am the executor of an estate which has a Money market investment account with FNB. For the last 12 months I have experienced problems regarding statements for this account. In the past I could call the FNB call center on 0860112244, enter my ID number, and discuss the problem with a consultant. ...
I had made numerous calls to the client services department, yet no one is able to assist me with my refund! Yet i have sent through all the supporting documents requested alomost 2 weeks ago. I understand the system error which they tell us concerning the incorrect amounts being debited, but it ...