I have noticed that an amount of R109 has been debited off my account for the past 2 months and I queried it with FNB only to find out that I apparently took out an accident policy with you and FNB??? I have no knowledge of this and the FNB call centre who handles these policies cannot see who ...
I logged a claim on the 3rd of Jan, and the 3 agents mentioned above were assigned and none of them helped me. Im still lost about whats happening to my claim even today. When you call they take you from pillar to post and you know what Im fed up!!! Under the stress of being in an accident you ...
In September 2012 I submitted my tax return. I learned that there was a payment due to me. However this credit amount was never deposited into my banking account. I phoned the sars call centre and asked about this. There wasn't any reason on the system why the payment were held back. They would ...
In September I upgraded my contract at the Vodacom 4U store at the East Rand Mall in Gauteng. With my upgrade I instructed the clerk assisting me that I did not wish to continue my insurance policy with Vodacom. At the end of October I noticed that my Debit Order was too high. I assumed that this ...
My Blackberry phone had a network problem which started Friday 11 Jan 2013, the problem was not isolated to my phone and it seems that it was a national problem. At 21h30 all Blackberry phones in our household still had the network problem and I decided to call 111 vodacom customer care (less) ...
Hi Would like to compliment Tebogo helpfulness and finding my proof of Payment and activating my account. Previously I was shifted pillar to post for days. My call resolved first time in less than 5 mins. Tebogo will go far if she keeps this attitude up! Most people only come here to complain and ...