I want to start out by saying how deeply dissatisfied I was when I received an sms stating certain details of my car was not available, and if I do not proceed to obtain this, my cars will not be covered. I then called the call centre, and spoke to an incompetent, impatient and very rude Marlenie. ...
Beginning of December my son did a SIM card swop via the call centre. I would like to know how seeing as he doesn't have any of my personal details for verification. In January I was charged R1174 instead of R598. After enquiring this amount, I have been told for two months that the problem were ...
I called your client services dept this afternoon and spoke to a consultant who firstly who couldn't speak properly and secondly sound so lazy and had no customer etiquette I requested a settlement letter to me emailed to me as I was driving at the time and he said in his short way of speaking that ...
Mrs June S Lotze 072 2569 818 - Waiting on the people who had to deliver my Nokia 303 two weeks ago and according to you I have a new contract. If I do not get my phone by the end of the week I am leaving Cell C and as I said below going to other supplier. You did not hold your end of the ...
I got a quote from Budget after i was dissatisfied with my current provider. My current insurer came back and offered me a better quote, unfortunately Budget/Barend Kowlessacould not convince me to switch on the same terms but i would just like to thank them for the work put in and ultimately they ...
I received a letter from my Insurance Company advising me that my premium will be increased. I realised that the increase hike will cost me R149.82 which will really dent my pocket. I called the call centre and was assisted by a very competent and friendly gentleman called Marcel Collopen. He not ...