What a shocking service I received from a Kwanele Ngobese... I called in to get my service re activated. He put me on hold for almost 10 mins if no more, when I asked him why was the case he answered saying "this is a big call centre and that he literally had to walk and find the fax no. Or ...
My husband got badly injured during a rugby match while in Cape Town at the beginning of the month. He was rushed to hospital in an ambulance with a crushed nasal septum and a fracture of the right maxillary antrum. The plastic surgeon on call had to operate immediately to stem the bleeding and ...
I want to cancel my landline. Went to the Telkom shop in Menlyn and was told that I have to do it by phoning 10210. I tried over the weekend and got fed up after waiting for 15 minutes with no answe. Then tried again at 15:30 today (not peak hours) after 20 minutes there is still no answer. How is ...
My Contract was upgraded in December 2012 to a smart advanced packaged from initially a Talk 240. I was told that due to the upgrade to the samrt advanced, and was advised that the cost is R 769 vat inclusive. Now in Feb when looking at my bill its been increased with no explanation and furthermore ...
I emailed and faxed Telkom on 11 Feb, a cancelled request for a fixed line in a shop that we were renting. We moved out of said shop in the beginning of February. After not receiving a response, I phoned the call center (10217) on 25/02/13. The first lady I spoke to said she can't help me, I asked ...
I called the call centre more than once for them requesting they cancel my DOB as i will be making cash payments and they refuse to cancel it till now. I have told them that they will not find any funds in my old bank account. I have spoken to mostly the male call centre consultants and they have ...