I have recently moved to Cell C and only experienced one disappointment after another. I have reported overbilling on my out of bundle data with no response since the 25 Feb. this after my initial query on the 18 Feb was incorrectly captured! This after various call centre and branch agents ...
I phoned the call centre on the 03-03-2013 to change my bank details and waited as long as 10minutes and got no answer and very disappointed in their service. I'm closing my account because i have more policies at other companies ans their service is far better. ...
I have now spoken to 5 Consultants at Cell C call centre and I still cannot get any assistance. I had the "Sim not provisioned:2" message on my phone and they informed me that a sim swopped was done on my phone... (this is not the first time that it happened). This person who done the sim ...
I have an 8.ta contract and the bill me R390 each month but I hardly use the phonce because there is no network covarage. I have been to Pietermaritzburg and Upington of whcih I though these are huge cities but to my surprize I had no coverage. I get coverage of 8.ta in Cape Town, Johannesburg and ...
I called the call centre to find out if mall@carnival had the acer core i5 in stock and was very rudely told there is no stock available anywhere for this notebook. I feel it is very wrong to advertise a product that is not even available anywhere. ...
My wife applied for an iPad device through Fnb, because I had mine for over a year. At first she got a sms tht said they to call her. But at no time did she receive a call. When we phoned the call centre to complete our application the responsible person wanted to know a lot of private things. Like ...