A call center agent looking for someone else contacts my phone number to which I respond its not the right number and get an attitude of "thats strange" questioning my integrity. I am highly appalled at the kind of people employed at FNB who call themselves a leading Bank??? The agent did ...
Cell C, you advertise good service, fast turn around and promise to feed back within 48 hours. I seem to have a mathematical shortfall. The contract offered and accepted was for 100 call minutes, 100sms, 100 300 mb data for R399-00 per month. You are billing me R498-00, and I must accept that you ...
The gentleman i was assisted by really knows how to converse with people. He is friendly, charming and efficient. Retain that resource. ...
I phoned in due to my premium going up by nearly 15%. After adding a new car 3months ago as a replacement for my vehicle - which is absurd to me that my policy is reviewed every 2 years independant of my vehicle, even though my premiums went up upon adding the vehicle. When phoning your retentions ...
I have been calling Vodacom customer service and every one was just giving me half info and sum where rude. Its my 1st time getting on contract and people warned me about vodacom but i wanted it with vodacom becouse I've always loved voda since I changed to voda from MTN it has always been a good ...
First of all i would like to compliement Kammy on her assitance in trying to get this matter sorted out, however, i am totally unimpressed by Discovery and the blantent cop out by Discovery regarding a co-payment that needed to be done for when my son had grommets on 5 July 2013. We had to make a ...