Good day Kindly note that i cancelled my application within hours of applying. I don't expect your company to debit anything from my account. I spoke to Palesa Monyame this morning after sending a please call me to the number i got from the sms. She was very nice and patient and she explained ...
The people answering the phone from the call center are absolutely useless and very rude. You need to fire these people or send them for people skills training as they are incompetent. You guys sent out my infringement notice 15 days AFTER the expiring date for the discount. This is ridiculous and. ...
My name is mosima i close my account and request to be sent the letter for the proof but i was told their no such thing and for my surprise if other retail can have that.i just want a letter for my own safety and i think all customer deserve that and the agent give me this email to sent a request ...
I am really disappointed with the type of service I received from one of the agents last night, I call in as I was expecting to be assisted with regards to important voice msg that I wanted 2 retrieve but I was unable to so I contacted the call center and spoke to a lady call SINDY @ round about ...
Was disgusted by the initial service I got from a Supervisor (Thandeka Hlogwane) at MTN who questioned and mocked my intelligence by giving me appalling service and not seeing anything wrong about it. My gratitude goes to the supervisor who really knows what she's doing (Faith Malatjie) who acted ...
On the Easter weekend of this year (2012) the data in my BB was depleting unusually fast, and to confirm this MTN sent me an sms apologizing for that and subsequently said they would look into the matter. Two months went by without any form of communication from them so I called to follow up and ...