FNB had a promotion in January 2013 to sign up for 2 gigs of data with Cell C for R99. I chose to join on the promotion and at the end of January i received my sim card. i then noticed that i had been supplied with the wrong size of simcard. I called Phinius on the 31st January telling him that the ...
I changed my debit date and got confirmation on the 9th of July my debit date was changed to the 7th of Aug.but my account was still debited on the 1st of Aug. When i called them after that they told me it take 42 day for your debit date to change then they send me a sms my debit order was returned ...
On the back of my previous complaint regarding billing of Data, I was called and assisted. I thought the issue was now resolved as I had taken out an additional 500mb bundle. My statement arrived a month later and I see that this was not loaded and no record of this exists. I am pulling my hair out ...
I have phoned Cell C customer care 3 times in the last 2 weeks to ask them to kindly stop sending me advertising SMS messages. Each time I was assured I would no longer be receiving ANY messages from Cell C. But still the messages persist. I count no less than 12 messages from you guys from when I ...
On 1st August my sim card stopped working, giving error message: " Sim not provisioned 2". When I reported I was told I ported the number. I indicated that I was unaware of the porting. Vodacom told me they will investigate and let me know. 3 days later they had not contacted me and I ...