I recently made additional payments and requested an updated statement with the payments from MFC, they were glad that the additional payment was made but still haven't sent me my statement, telling me that I need to sms them to request a statement again. Why do I need to request for a statement ...
On 28 March 2013, my account was charged with a "Journal" transaction for 2013. In April, R169 more than what is supposed to be debited from my account was taken. I have called the call center on 4 occasions now to have this corrected, and have this amount refunded to me but nothing has ...
I have two lines with Vodacom 0829982288 and 0829981127 this numbers when dialled, ring twice and then, they sound like they are diverted to another number. This morning I called 082111 for assistance, the consultant on the other side asks me to swap sim cards on both the phones. I really don't ...
On the 20th of Dec i made phone calls to my insurance broker after i was in a car accident. these phone calls do reflect on my handset but i cant exactly send my insurance a screen grab of the phone records. as an MTN subscriber i then called MTN, was advised to activate Itemised Billing so i can ...
After months of no response from Wesbank to phone calls and emails I had not option but to log this extract... My concerns/ questions for Wesbank: o Why do TitleGuard's and Wesbank's documents and requirements differ? o Why can't the client be notified from day 1 what documents need to be ...
Hi Having been into a CellC store (13 Apr) to see what my options were to upgrade early and getting an uninterested sales consultant who was no help I decided to query on-line directly with CellC. It took 10 days before I got a response on the (23 Apr). The actual response on the 23rd started with ...