I had an accident on Saturday and have been trying since then to get a hold of the claims department. I have left a message and they phoned me back when I couldn't take the call. I have phoned numerous times after that and just hear the MiWay song playing or you can press 1 or whatever to leave a ...
Good day, Straight to the point. I took out Vehicle & Household Insurance through AFI. I spoke and confirmed my monthly premium with More Lebogang over the phone and on email, which was R1, 323.66 (Excess waiver included). The first month it was debited from my account, it was done for this ...
I upgraded to a data package with Altech Autopage October 2012.Since day one I had 2 kinds of billing problems. My package includes 2G of data which I pay for as part of my monthly subscription. However every month my data usage is not set off against 2G data that I'm paying for. My data usage ...
Just called in to the call center to ask for a copy of my Finance contract... and 30 seconds later in was in my inbox. Well done MFC on embracing the digital age and making life easier. Requesting documents is so simple now. Keep it up. ...
I am tired of receiving SMS s from Bluebean saying I must pay an overdue credit card which I dont have. In todays world you have to call incase your ID has been cloned. I have now called the call center on 3 occasions and I still keep getting these SMS s ...
Insurance calls are usually so long and boring. My call with Marigold, though long, was quite different from the norm. She made me feel really relaxed. She showed genuine empathy when I related a previous encounter with her company. She kept me calm and addressed my concerns. Talking to Marigold ...