I called the Standard Bank call Centre in December 2014 requesting to have my overdraft facility to be activated, the consultant advised that someone will contact me within 48hours to process my application, which they did but however I was not available and they were advised to call back which was ...
I have applied for a bond in December 2013. Up to date Std Bank has lost my documents TWICE!!! i am so fed up of constantly resending documents over & over. Manzi from Briardene branch has been very helpful but its seems that it falls apart once it reaches the home loan dept. I have received ...
I went to the bank to request bank statements, not sure what to expect since it's not my branch and only my first visit. While waiting in the short queue Renalda came around asking each customer how she could help. I gave her my id and she came back within a few minutes with my statements, and went ...
Pending query since 10th September 2013, had my card cancelled telephonically as it had been, there was a withdrawal done on my account. The following day I had been to the Gateway branch to report the incident, I had requested my card to be sent through to Gateway and not Briardene, I had also ...
I went to the Galleria branch on Saturday 31st August 2013 to change my cellphone number to receive OTP pins. I used my bank card on Sunday and made internet transactions on my account. Monday morning 2nd September 2013 I stopped to refuel my car and when I wanted to pay for the fuel, my card ...
I write whilst i am sitting in the q at fnb... I arrived at 820 before the bank opened, i have more than 6 accounts and need to close 2 of them As i entered the to follow the q i informed anusha that i am here to close accounts i am then seated, people arrive after me and are sent to open accounts, ...