My son went for a dentistry procedure on the 18th of December 2013, prior to his procedure I called for authorisation was explained that the medical aid will pay 100% of the scheme rate to the doctor & 200% to the Anaesthetist, to my surprise they only paid 100% because the Anaesthetist bill ...
We required authorisation to have my husband admitted in hospital as he was unwell and needed hospital assistance as soon as possible. We therefore took him to the hospital at 7am, they tried to contact m/a to give them authorisation but was told that they were offline and must call back. The ...
Hi Thanx for the great service and quick response to my outstanding payment query. Cathy resolved this very efficiently and even dealt directly with the recipient of the payment. Great to receive a call back afterward to notify me of how it was resolved. Hein ...
My husband's dr made a appointment with a specialist for a posiblle hernia. Then he got a appointment tomorrow at 8.40. Now that he is trying to get a auth number. Discovery won't give him one because he must now wait 3 days. Why suddenly. Is discovery the Boss of everything. It seems they love our ...