Due to the unprofessional service and extreme rudeness of the call service agents, received from your call center every time I call there when I have a problem with my connection/ADSL modem I wish to cancel the service, hopefully these call are recorded and you could listen to them, last call ...
It has now been 2 weeks with NO or LITTLE connectivity, phoning the call centre is a hopeless case as you can't even get through. I am on a 4mb TI uncapped, and I can't use the internet at all, when I use another account of another ISP I get full speed. I hope somebody at HELLKOM can contact me ...
763CRK020114 They closed my ticket again. Nobody called me yet. What's going on??? ...
What the is wrong with you guys? I got a phone call from a technician today that he will check out my line. And now I got a SMS, that the problem has been resolved! But the line is still completely unstable!!! I'm losing the connection almost every 3 minutes. ...
Two months ago my ADSL line stopped working. I've reported the problem to Telkom. After a month the problem was still not fixed. I left my first complaint on Hello Peter, after which Telkom said they will contact me with 56 hours. They did not contact me. I phoned them again about 10 times to ...