We have three contracts through Vodacom, two cellphones and a data contract. The 14th of January we received an sms indicating unusually high usage on our data contract. This unusually high usage amounted, at that time, to a total of over R5000. I phoned them the same day trying to figure out what ...
Dear Cell C Please fix the following NOW!! I got billed R816.83, I signed a contract for R399. Used no extra DATA. Still getting billed for my Blackberry BIS (WHY WASNT THIS CANCELLED WHEN I UPGRADED, TRAIN YOUR STAFF!!!). You should be able to recall I had a complaint about activating/sim swop ...
I keep getting invoices. I have repeatedly requested them to correct this with no reponce, and no help from them. Im glad I am not on Polmed ...
I would like to make use of this opportunity to thank Bianca for her fantastic service. When i send her an email i do not have to wait long for her to reply and she is always friendly and helpful. I really think that she deserves a promotion. THANK YOU BIANCA [Email Removed] ...
Since my complaint of 9 Feb another 18 days have passed and still Autopage refuse to answer my email. Yet they have the audacity to debit my bank account again on 25 Feb for a contract that has long since been cancelled. My bank informs me that Autopage are able to continue debiting my account by ...
I continuously received a Neotel invoice not associated with my account, which I kept on reporting to Neotel to correct, I was however never invoiced for said invoices, as this obviously was an admin error. On checking my credit record I was highlighted as a dilinquent payer for an account that ...