I have phoned Mulitchoice approximately 7 times in the last 3.5 months to have my account sorted out and it is still not done I have received emails and sms's stating the problem is sorted out and the due date is the 7th of each month and to achieve this I had to make payments via the internet. ...
Why am I now being charged for March, if I cancelled my line in February, because it hasn't worked since mid-January? (Apparently you find it more cost effective to ignore the problem and keep charging the customer than fixing your infrastructure). Please inform me to whom I may send a bill for my ...
My mother died on 06/07/2011 - I notified Edgars in SEPTEMBER 2011 who told me that they needed a copy of her death certificate to close her account and that she had insurance on her account which covered much more than her current balance so there was nothing to worry about I continued to receive ...
Hi, I receive my monthly statement together with the month's itemised billing. For the month of January I never received it, although the statement was emailed to me and the debit order went through. I have been dealing with Melinie Moodley of Wola MTN in Mount Edgecombe, who has been incredibly ...
You debited my cheque account on the 25th, a day before my payday, the debit was returned and it cost me R138-00 in fees from ABSA, you then debited me again on the 26th (Which is my payday), and it went through. Please let me know when you will be repaying the R138 to me and sending a letter to ...
An additional debit order was ran on my account on 01/03/2013 to the amount of R 125.00. This was never authorized neither can your call centre explain where it has come from or what it pertains to. They simply state it is not showing on your side. I find this totally unacceptable and would like to ...