I am not finding it surprising at all that this has still not been resolved. We logged a complaint with Hello Peter around the 9th April 2013, to which we've received a response that somebody will contact us and have the issue resolved. There has only been 2 text messages received advising that ...
My account, no 333738339, has been paid in full. The December statement showed an amount of R 319.58, which was paid by debit order on Dec 27, 2013. Now this fully paid up account has been suspended, (all 3 my contracts). On top of this an additional R 1117.30 was deducted by your Debt Collector on ...
My husband cancelled our account since we had to move. After our move we now want to reconnect, and found out that Telkom never allocated our last payment, and also have as marked as not cancelled in the right amount of time - we gave notice of cancellation 1 and a half month before we wanted it ...
A while ago i couldn't pay my full bill due to unforeseen issues. I made a payment of more than half the bill, R350. What do they do? Suspend my account and charge me a 49 reconnection fee. I told them i would not pay that reconnection fee because I made arrangements with them. Last month I saw ...
I went for blood tests on 4 Oct-13, my medical aid paid their portion and i paid the outstanding balance on the 02 Dec-13 and e-mailed proof to call centre. On the 07 Jan-14 i received a statement reflecting that the payment was made, but on the same day, there was a debit of the same amount, like ...
This guys are busy billing me for a device which i returned within the prescribed number of days and actually confirmed receipt of the device, i phoned them a hundred times requesting them to stop billing my account cause i dont have the device. Now i phone them only to find out that they were ...