I upgraded my cellphone contract end of 2013, had good service via the upgrade department. No dealerships or cue's, ease of doing business great. Problem occur when I got my new bill, cost of the contract agreed upon differ. on Jan 9th I logged a complain to please provide me proof where I agreed ...
I have phoned customer care and accounting several times now with little success. 1. I want to terminate my contract and need to give a 30 day notice. I've been waiting 2 weeks and 5 calls later I have not received the cancelation of services form. 2. I wish to pay my outstanding balance and ...
During the last couple of months we have never received any statements from Vodacom, even due to the fact that we have requested the same over and over again. Last month we received this then via email and our account was behind with over R5oo. So we paid the amount even though we were threatened ...
I would like to say that Telkom Call Center is the most Pathetic service i have ever dealt with, i have been trying to fix double and now triple charges for the past 2 months and still not being resolved. I have spoken to - 15-20 agents and nothing has been resolved i have raised numerous Ref ...
I have been having slow speeds from Web Africa the last few days. I have been a customer for a long time. I experimented with other ISPs and found a competitor's product, that performed fine. After testing the other ISP's product over the weekend, this morning (1 April, 8:48am), I cancelled the Web ...
On the 5th February by mistake I paid Wesbank through my internet banking instead of one of my suppliers. I have paid this money into an account that is already paid up. I immediately contacted my bank being Nedbank to do a recall. I have now received a notification from Nedbank that they were ...