I have been having billing queries with mtn for the last 7 months. On my last report Veronica responded to say my account has been credited however this has not changed. I have been billed the same amount again and the credit note does not reflect. I called in to the calk centre and spoke to Ashwin ...
I called 808 today to find out why MTN is ripping me off? I work at a hospital so I only have limited time... I called today 11/12/13 at 9.30am and it took me 45minutes and still no answer on the call centre... just that stupid annoying song... no sorry we are busy nothing... so I eventually hung ...
I have written numerous reports on the poor billing and accounts service I have experienced with MTN. I have always paid my bills with them religiously with no issues however they keep billing me incorrectly. Now l called on the 30 November and the agent tries to convince me that my bill is in ...
1. I upgraded to Samsung S3 in April 2013. It is now November and I am still paying for Blackberry Bis. AND I log a complaint on 5 November and I phoned 2x already to hear the outcome and they just tells me that there is not a outcome yet and that I must phone the next and and the next day and that ...
I phoned the mtn call centre 808 to make an inquiry about my data usage. I bought a data bundle on Wednesday for 100 MB and got the bonus 50MB with it. only 2.25 MB pf that has been used. Since yesterday morning when i use facebook and whatsapp instead of depleting my data bundle it is depleting my ...
I have 3 contract and 2 Prepaid lines with MTN. I called after the 22nd October 2013 to change my debit dates from the 1st to the 7th of every month. The consultant at 808, advised me that for November the payments with MTN is already scheduled to take place therefore it will still go off on the ...