I have spoken to several people from Twf over the past two months, and still have not received payment for two customers. We only accept payment up-front from them usually, because otherwise we land up in this situation. I get promised that someone will get back to me, but never ever does. We have ...
I booked a flight with Kulula on the website in January for 2 return flights from JHB - George. The flights being for myself, and a colleague. My colleague can for unforeseen circumstances no longer take the booked flight. Subsequently, I needed another colleague to attend the business trip. Upon ...
Continuously declinies my card payment. the option to pay by EFT his not available when using teh Vitality login. Have confirmed with my bank that the issue is not with my card or on their system. Called call centre and they could not help me. ...
I had people arriving in Warrenton at 9:10 to be on a Greyhound bus that had to depart on 9:30 on route to JHB, and no bus arrived and when they phoned they were told the bus already left! So clearly the bus left before schedule! Now they have been told that they are on standby for the next bus, ...
Hi I booked a flight from CPT to JHB on Kulula for the 28 March - 1 April 2013 (R2600 return) and selected the BA flight as it was convenient to be in JHB early. However, upon cancellation of the meeting that was scheduled in JHB I had to move the flight to a different date ( 'no cancellation ...
I reported a complaint last month regarding British Airways call centre's inability to help sort out an issue and total lack of flexibility after their initial mess up. Eleanor from the call centre contacted me the same day and worked tirelessly to sort out my problem. She was always friendly and ...