I've been sending mails to Natasha for more than 3weeks now, but yet again no response from her. i just want to make simple reservations, regardless for the voucher being a promotional one the service im getting its appalling. after the treatment i have received i doubt i will ever join your ...
I booked a trip with Translux via the internet purely to avoid having to speak to a call centre agent two days ago. The trip has been paid for. This morning I have made 15 telephone calls and sent 11 e-mails. The minimum time I have waited for the call centre to answer their phone is 9 minutes and ...
I had a very quick response from Mnr Arny from Club leisure, but unfortunately die email address he supplied doesn't want to go through and every time I phone to speak to him his busy. I see the response is I need to get hold of the resale agent, strange that now where on my contract there is ...
WORST service EVER from Mango!! I tried to book my ticket via the website on the 28th of February, paid R1245 via the PayD option - payment went through but the website did not allow me to book! I spent 3 HOURS calling every possible call centre/help centre/head office etc. and everyone promised to ...
Hi I called the 6th of March 2013 about a reservation booked and paid for by myself for my boss the 22nd of October 2012. He cancelled the trip that time. I was told then that if I have the booking number, ref. and or Triplocator I can use the "credit" of R3230 to reschedule another a ...
On Friday 01/03/13 my wife and I flew on Kulula flight number 109 at 19:25 returning on Monday 04/03/13 flight number 106 at 18:30. I booked tickets on line, when we arrived at the airport to book in, I booked my wife s ticket under her married name. She had no identification on her for her married ...