2 years ago: "A whole bunch of my goods where out of my locked bag by SAA staff, they said they would investigate and reimburse me for my loss, That was 5 months ago, I guess I will never be reimbursed..." SAA contacted me to fill in claim forms ect to keep me quiet, but since I filled in ...
My suitcase was damaged during a SAX flight from ORT to Richards Bay on 31/05/2013. It was reported broken at the SAX counter and the empty broken suitcase was flown to Johannesburg on 3/06/2013. SAX communicated that they are not able to repair the hard shell suitcase and will replace it or I ...
My letter to Kalula... and then it died... after REPEATED correspondence from me to Kalula since the 16th of APRIL 2013, I have just being ignored Dear Kalula, Up till now, its been a pleasure to fly with you, but one unfortunate manhandeling (I suspect no attempt) of our luggage at Cape Town ...
I booked a flight in April for 24 June 2013 for my two children to Cape Town. My daughter is 13 and my son 9. When doing the online booking I was asked how many adults (13 upwards) and how many children. Obviously, because my daughter is 13 I put her up as an adult. and assumed that my son could ...
Hello, I would like to commend BONGI from the Grey hound contact center in JHB for her AWESOME customer service, I'm a first time traveler and looking for the greatest prices and exceptional quality for my son and I. I'm extremely nervous and needed information about the buses and she was ...
I was dooped into a Flexi Club contract at the age of 20 and after 12 long painfull years with Flexi Club, a settlement agreement was initiated by the Flexi Club lawyers (Louis Hansmeyer Attorneys) on 29 May 2012. This agreement stipulated that should I settle the outstanding fees on the account, ...