I booked a ticket for a flight from EL to JHB on the 4th of June 2013. SAA deducted the ticket amount twice. I have since been struggling to get a refund. At first I was told they have a 21 day turnaround time, but still I haven't received an answer or a refund from SAA. No one is capable of ...
We visited Komati Gorge Lodge this past weekend after purchasing a voucher from Daddy's deals. i have never heard of it before so we decided to try it out, from the first day we arrived Amanda and Ernst were incredible hosts. from our room to the food and the activities, it was everything we hoped ...
The company does not want to cancel my account even after sending them my details showing them that I can no longer afford the service. They keep debiting and sometime I cant pay and now I'm served with lawyer letters demanding that I pay amount I owe. I fail to understand why they cant cancel my ...
I am a silver Voyager card holder - flight taken 15th June SA207 from JNB to IAD. I have sent a detailed explanation of the issue to the Voyager & Customer service Emails, but in the 1000 characters here, cannot go into the detail how shocking an SAA flight was to the US, so this is simply to ...
My request for my French Visa was submitted a couple weeks ago, with me having to fly to Johannesburg from Durban to fill out forms and apply etc. I was assured the Visa would be ready and delivered in time much before my flight date and was assured that their call centre could assist in any ...
I bought two tickets for travelling from Johannesburg to Margate which cost me R655. Unfortunately I had to change the tickets to Durban station which worked out to R516 including the 20% surcharge fee. When i asked for the refund of the balance i was told its not refundable amounting to R139. ...