We joined Flexi Club 4 April 2013 and paid the full deposit of R12250. We requested additional information about the number of points and accommodation fees required for holidays. We were informed that as soon as we become members we will receive a password to access information. On 6 May 2013 we ...
On the 4th of June 2013 I sent Mango Airlines an email enquiry [Email Removed] and I haven't received a response. On the 11th of June I resend the email stating that I haven't received a response yet, and not even to that email did I receive a response. I know my enquiry was not the usual enquiry ...
POOR SERVICE LACK OF INTERNET ASSISTANCE/NEVER GOT A DISCOUNT DESERVED, DIDNT ALLOW ME TO SECURE A VOUCER DISCOUNT, AMOUNT R115.00 DISCOUNT QUIET MINIMAL PURCHASE PRICE OF R934.10. PRINCIPLE SHOWS ITS BETTER TO GIVE THAT SMALL AMOUNT TO KEEP YOUR CLIENTS HAPPY CONSIDERING PAYING LARGE AIRFARES ...
I booked a return flight with [URL Removed] My account was debited with the correct amount. Then, it was debited AGAIN with the same amount. I contacted [URL Removed] regarding the matter and was informed that I would be refunded within 24 hours. I have still not received the refund. I often fly ...
I tried to get a refund from Translux since 2May 2013. They said I must e-mail the ticket and my I'd and then phone to find out if they received the e-mail. I did everything according to them and I still did not get any refund. When I phoned again to find out what is going on they were on strike. ...
I waited for an hour for a taxi after Madame Zangaras last night (5 July). I phoned to follow up and was told that the taxi was on the way. It never arrived and when I complained to the guy at the call centre he was rude and sarcastic. I can't believe that they don't deliver and then still treat ...