I bought a return ticket for my family and I (4 people) to Lagos on the 2nd of July and wanted to change to just one person flying on the day. I was told ticket is non-refundable, now does this not fly in the face of the consumer protection Act? Is SAA exempt from this act? ...
I was waiting for the City to City bus for more 1 hour and calling them to ask where is they bus, they said they'll call me back and they didn't and I call more and they said they call me but they didn't. It was so cold and they didn't care where I was on the03/07/2013 time 03:00 and it so cold and ...
I booked a Greyhound to JHB from DBN and was told to arrive for check in half an hour early. I arrived at the DBN Station as advised for check in to only begin at 21h57. The bus left later than the scheduled 22h00, we left DBN Station at 22h21. The seat I was allocated was situated at the bottom ...
I had booked for a bus to leave JHB for Dbn for 20:30. It then turns out SA ROAdlink do not have a bus leaving parkstation at that time for Dbn. I found this out from the other passegers who were as disgruntalled as I was. We were not notified about this delay officially nore were there sales ...
I recently called the FLIGHT CENTRE Toll Free line to check on our flights to UK and USA on Monday 8th July. I spoke to a delightful and extremely helpful lady called TANYA SMIT. Nothing was too much trouble for her and she went the extra mile to look into all my requests regarding reservation, ...
Yesterday 03-07-2013, i bought a ticket @ 12:57 to travel from cape to Johannes burg, the bus bus was gonna depart at 18:00, i came at 18:04 there was no bus, fine i went to the office to ask them to put me on standby, they said no they cant do that and my TICKET has expired my R560 is GONE, plus ...