After a long weekend in CT for a friends wedding, my wife and I had lots of work to complete and planned on using the FNB Slow Lounge. Unfortunately my FNB premier / platinum card is missing and they would not let us in. Even showing my Discovery platinum card didn't help. I have never been treated ...
I booked in 2 hours early and asked for 2 emergency exit seats as we are both tall and need legroom on flight 534 from Durban to Lanseria. Needless to say I again were given the seats in front of the emergency exit seats in row 15 instead of 16. This must be the 8th time that it has happened and ...
Following my previous complaint regarding long call times, I was impressed with the urgency that Travelstart dealt with my complaint. Having followed up with the airline, they had the airline revert to me with an apology letter and commitment to refund. Thank you! ...
It's not ageing anymore but very old fleet. Last year I complained in this forum when I experienced a bad flight from Comair. I was assured safety was a priority to the customer, I beg to differ cause if it was then BA should have long changed their old fleet the same way their low-cost Kulula is ...
Hello Peter, For the year of 2013 non of my Voyager miles were update yet. After allot of calls, bad attetudes and promises from SAA that are not kept I hope you can help. I am sitting with 18 boarding passes that need to be updated to my Voyager Miles profile. SAA went through a system ...
I had a flight that was cancelled by ET, and though I could not fly on their new schedule, they refuse to give me a refund. ...