I made an error when booking my moms flight. I used her married surname instead of her maiden surname (which is on her ID). I spoke to Thula and Sarah in the feedback department and they were very rude and unhelpful. They wanted a copy of BOTH my moms ID's. I tried to explain that she only has 1 ...
I only use them now to make bookings - going the extra mile is standard practice for them Nothing is too big or small for them to assist you with ...
I recently booked a flight to Bloemfontein, however i had to request to move the flights forward and now when i want ot do it i get told that its not just the admin fee however extra cost which equate to almost another return flight. I called the call centre wanting to speak to the manager, then ...
I was looking for accommodation in the Pilanesberg area and found African Vintage online. I received a quote and have now confirmed my booking through African Vintage as they were the cheapest and the service is excellent. I wish more companies in this country can offer such good service. Thank you ...
The Bakwena Doornpoort Toll Plaza has no concern for e-tag users. When there is an issue with the booms they do absolutely NOTHING. Even when contacted and being told of the issue they show no concern at all. This morning the e-tag lane was not moving. Took 70 minutes to get through. When contacted ...
I had a situation where my parents missed their flights because of some complications in the check-in in Johannesburg and had to purchase new flight tickets. Mr David Holland went the extra mile to read all my emails precisely and reply to me in due time and got me the best alternative for the ...