I spoke to a person named Ashley over the phone today to try and change a ticket I had booked. She was not helpful at all. She quoted me that the fee to change my ticket was more than the cost of the ticket itself (Which was R1700). She quoted something in the order of R2200. I obviously told her ...
On Saturday the 24 Aug-13, my wife and I went down to the offices of Emirates Airline, situated on the Umhlanga boulevard, to book an overseas holiday. On arrival we were met by staff that did not appear to be very welcoming, nevertheless, when we were able to speak to a so called Holiday ...
We booked in advance December 2012, for trip departing 13th August 2013, flights, accommodation and tour with Trafalgar trip. About 3xmonths before departure I started emailing Michelle for our documentation, & to collect. Taking a week or more to reply by emails. I was emailing for collection ...
I would like to commend Cpt De Wet, First Officer Stefan, cabin crew Hein and Nola for the very enjoyable flights to and from Durban this past weekend (MN 517 & MN 536). they really went out of their way to make me feel welcome onboard even allowing me to sit in the cockpit. Captain De Wet and ...
I recently flew to Moscow via Emirates. When I made the booking on Emirates website I added my voyager number. Just prior to my flight I called Voyager to find out why my points have not been allocated and they told me to patiently wait until I have actually been on the flight and I gladly accepted ...
My husband flew to Dbn on the 22nd of August 2013 on flight JE241. He checked his tog bag into cargo before the flight which had cable ties on all zippers and was being used for the first time since it had been bought. When his bag was returned to him in Dbn, one of the cable ties had been broken ...