Good day I have been with FNB for several years and i'm getting more and more disappointed by the benefice they are offering. The slow lounge benefice is a benefice ONLY if you meet this criteria, then this one and finally this one. It seems like the criteria are changing on regular basis and it is ...
I applied for a refund on the 02 April 2013, ticket reference no JACKHC, this email together with a copy of the death certificate was sent to Nathan October. Despite sending numerous emails to him, I have received no feedback. When I call the call centre the excuse is always that there is a problem ...
I called this company, only to overhear the receptionist tell a lady (with the rudeness she spoke to me, one can wonder if she is even a lady!!!) An incorrect company I was calling from. When put through, I rectified that I wasn't calling from the company I overheard the receptionist say, just to ...
I joined FNB in 2012 because of all the added benefits. In particularly the Slow Lounge. I used the service a few times and have never been charged. In May 2013 I used the service and wasn't charged. On the 8th & 13th of August I used the service and was charged a total of R500. I was NOT ...
I booked an SAA return flight online to East London from King Shaka airport (Durban) for 28 August 2013. Subsequently, the exam I was writing was moved to Durban so I elected to cancel the flight on 01 July 2013 online under the available cancel option in 'Manage My Booking', note: well in advance. ...
On the end of July a debit order went from my account R99.00. I made numerous phone calls and it took me over an hour to sort this out. The bank charges in reversing a debit order runs R15.00 per debit order plus it reflects bad on my name as it shows on the statement as "unpaid". I ...