SAA claims to be efficient with their customer insurance claims, having to wait for more than a month makes one question their customer service. I lodged this claim in July 2013 Ref JNBSA 81287, calling them day after day I was told that management is making a decision, this has been ongoing for ...
When stopping at OR Thambo to see a Friend off to London - i took my 5 year old to the bathroom - leaving my 2 other kids standing by the Car - this was less than 2 minutes - during which time they towed my car Away. WHILE my kids where at the Car. 8 o clock at Night Walking from one side of the ...
On Thursday, august 30th 2013, my husband and i took the 19:45 bus from midrand to pietermaritzburg. We sat at the bottom on the right hand side of the bus, in the front by the toilets. it was the most terrible trip and expirience we ever had. Every single time a passenger opened the toilet door ...
For 10 days now I have not been able to book a flight from Jhb to Lusaka online. I can book to any other regional destination, but not Lusaka. I book my flights in the same manner once a month so I do know how it works and am not technologically challenged. Feedback from their Facebook page says ...
I have just experienced the worst service at East London Airport My mom needed wheelchair assistance after a hassle- free check- in. Ten (10) minutes prior to departure there was still no sign of an SAA employee or even from ACSA to advise us that help is coming. Panicked, I went to ask and the ...
I have phoned holiday club call centre several times to cancel my contract of so many years. I told them that I cannot afford the monthly payment of R3000.00 every month and an annual fee of R6000.00. I told them that I am currently paying for my kids who are at tertial and I now have more expenses ...