I have just experienced the worst service at East London Airport. My mom needed wheelchair assistance after a hassle- free check- in. Ten (10) minutes prior to departure there was still no sign of an SAA employee or even from ACSA to advise us that help is coming. Panicked, I went to ask and the ...
Arriving at the Intercape Ticket Office in Bahnhof Street Windhoek, the stairs entering the reception area is so dirty its left black marks all over the stairs, inside the reception area there are lovely blue couch type chairs, at the foot of the stairs are the same black dirty, sticky marks, also ...
I was scheduled to take a 0610 flight to PE on the 27th of August, I arrived at the check in counter at 0534. The lady helping me said they have closed the boarding gate. I told her that I was in the same flight last week and we had to wait for almost 15 minutes inside the bus waiting for a ...
I landed with flight MN124 on Friday evening (30 Aug.) There was turbulence, and an eventful landing, but we disembarked safely close to the baggage collection area. As soon as I was down the escalator I realised that I had left my Kindle in the seat pocket. I ran up the stairs, but security said I ...
30/08/2013 I traveled from Windhoek to Cape Town. My experience was extremely bad. The Intercape Office (reception area) was very dirty - sweet papers, fruit skins and floor was black. When I complained I was told that the office is only serviced twice a week. The bus was due to arrive in Cape Town ...
After waiting at the boarding gate till after the flight was suppose to depart, the crew announced the flight was delayed until further notice, the next announcement 20 minutes later stated that there was a problem with an aircraft and 21 people will not be flying... this is pathetic and worst ...