I booked a flight a 6:30 to Cape Town on the 1st of Oct, and had hospital emergency by 11 pm the previous day I logged on to the website and could not change my booking on the CHANGE MY BOOKING until i sent them an email 1 hour before the flight to alert them, and called them afterwards to arrange ...
We rushed of to the airport to drop our 16 yr old son off, off to boarding school, we book so many tickets in a ayear sometimes we forget whether we booked via credit card, eft or paid cash at shoprite, this ticket was bought 2 months ago and we forgot to take the credit card along and Ms Pume ...
I requested a cancellation via the enquiries email address due to NOBODY answering the phones to assist. this was done well ahead of flight time and a cancellation was requested. proof of all communications was sent to them and they just ignore you and then promptly say read the contract ...
I flew from CPT to JHB on Sunday afternoon and somewhere between boarding and check in, I dropped my passport. When I got on the plane to look for it I couldn't find it and with the identity crisis we have in our country, I got really scared. When I woke up on Monday morning the first thing I did ...
Excellent and efficient service received from Jelena Williams, Flight Centre, Mimosa Mall, Bloemfontein. Competitive price for our honeymoon to Thailand too! Will do business with her again in a heartbeat! Very refreshing :) Thanks again ...
I applied for a medical visa in April, after being interviewed in Pretoria, it was approved for 6 months & the high commissioner advised that when reapplying I will not need to resubmitted all my medical docs. I visited the BLS Int, Bruma on Fri, together with my application forms, all required ...