I have read all the complaints that people have sent regarding this particular situation and I keep reading the same wording over and over... We all see that you can not change the name on the flight ticket... How ever There are situations in life that are unforeseen and I'd like to think that as ...
I booked two tickets to Zurich, and went through the complicated credit card procedure that SWISS require. I phoned to ensure that the retainer (holding amount) would be unblocked once the payment went through. SWISS has now charged me for my tickets and additionally charged me another R 16'802.96 ...
Called the call centre (25/10/2013) to make payment on my reservation and confirmed R3032 (2 passengers, therefore 2 payments of R1516) would be taken from my account. They took 3 times the R1516 but the forth R1516 was returned due to insufficient funds. I recieved an e-mail almost immediately ...
I travelled from Lanseria to King Shaka on Monday 21 October 2013 and when I got home I found my luggage had been opened and my two sunglasses we. I am suspecting either ACSA or Kulula staff. I want the matter to be known and expect something to be done about it. ...
Message to Susan: I need to thank you for your assistance in solving our problem regarding the first booking. I also want to thank and compliment you for the competent way in which you handled the whole matter, not only all the trouble that you went through, but also the professional touch and ...
I flew from JHB to New York in 31 May - 7 June 2013 and I waited for my Voyager Miles to be loaded. I started logging calls with Service Request No: SR403001 in August, 15, requesting my miles to be allocated. I was told the reason why my miles are not allocated is because I had used my Maiden name ...